How will I know you recieved my order?
You will recieve an order confirmation email. If you have not recieved this email, please check your junk mail. If you do not recieve a confirmation email, please contact us.
How do I redeem a discount voucher?
You can redeem a discount voucher when placing your order. Simply enter your voucher code in the provided fields in the shopping basket. If there is a special offer online, it will automatically display in your basket before proceeding to the checkout.
What payment methods do Zorina accept?
We accept the following Credit and Debit cards:
Visa, Visa Debit, Visa Electron, MasterCard, Paypal.
Are my payments secure and private?
Yes, we will not disclose your personal details to any third parties. For more information please visit our terms and conditions page.
What are the delivery charges?
Please visit our delivery page for pricing.
What happens if I'm not at home when my order is delivered?
No problem. If you are not at the delivery adress when delivery is attempted, the postman should leave a 'While you were out card'. You can then collect the parcel from the depot, or delivery might be attempted the next day.
How do I return an item?
Please visit our returns page for more information.